A diagnostic framework to identify the major challenges in transition from a traditional government to e-government.
Mohammad LagzianPublished in: ICEGOV (2007)
Keyphrases
- e government
- electronic government
- public sector
- government services
- government organizations
- government agencies
- digital government
- federal government
- developing countries
- service delivery
- inter organizational
- information and communication technologies
- information sharing
- information communication technology
- public administration
- business process change
- governmental organizations
- information systems
- national level
- current practices
- digital divide
- knowledge management