Customer connection creates a winning product: building success with contextual techniques.
Chris RockwellPublished in: Interactions (1999)
Keyphrases
- customer support
- customer requirements
- product information
- customer service
- contextual information
- customer base
- potential customers
- customer demand
- customer satisfaction
- product quality
- competitive environment
- holding cost
- data sets
- product design
- consumer behavior
- marketing campaigns
- user satisfaction
- life cycle
- software vendors
- customer retention