Conceptual Design of a Service Level Agreement Management System.
Puyu YuanWuliang PengPublished in: CSISE (3) (2011)
Keyphrases
- conceptual design
- management system
- service level agreements
- resource management
- service level
- cloud computing
- engineering design
- design process
- quality of service
- service oriented
- product design
- business process
- service providers
- decision support system
- business processes
- marine power plant
- fuzzy comprehensive evaluation method
- grid services
- response time
- database
- data management
- mobile devices
- case study
- decision making
- information systems
- data mining