Let's Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support.
Lei ZhuIzak BenbasatZhenhui JiangPublished in: Inf. Syst. Res. (2010)
Keyphrases
- online shopping
- shopping behavior
- online collaborative
- real time
- customer satisfaction
- online shoppers
- online consumer
- end users
- grocery shopping
- online retailers
- internet usage
- user centric
- consumer behavior
- service quality
- knowledge management
- online environment
- purchase intention
- personal information
- collaborative filtering