Let's Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support.

Lei Zhu Izak Benbasat Zhenhui Jiang

Published in: Inf. Syst. Res. (2010)

Keyphrases

online shopping
shopping behavior
online collaborative
real time
customer satisfaction

online shoppers
online consumer
end users
grocery shopping
online retailers

internet usage
user centric
consumer behavior
service quality
knowledge management

online environment
purchase intention
personal information
collaborative filtering