Intelligent dialogues in automated telephone services.
Mervyn A. JackJohn C. FosterFred StentifordPublished in: ICSLP (1992)
Keyphrases
- agent technology
- context aware
- semi automated
- web services
- fully automated
- service oriented
- spoken dialogue systems
- web enabled
- composition of web services
- location aware
- intelligent search
- cost efficient
- decision support
- end users
- information services
- call center
- service composition
- usage statistics
- intelligent environments
- service discovery
- ubiquitous computing
- service providers
- e learning
- user centric
- service quality
- information resources
- speech acts
- ambient intelligence
- web based systems
- intelligent systems
- multimedia
- information systems