Service level agreement (SLA) assurance for cloud services: a survey from a transactional risk perspective.
Le SunJaipal SinghOmar Khadeer HussainPublished in: MoMM (2012)
Keyphrases
- service level agreements
- cloud services
- cloud computing
- service level
- service providers
- quality of service
- service oriented
- computing resources
- business process
- business processes
- data center
- grid services
- fault tolerant
- real time
- mobile services
- virtual machine
- service quality
- information security
- resource allocation
- resource management
- data management
- web services
- databases