Managing appointment-based services with electronic visits.
Yun CaiHaiqing SongShan WangPublished in: Eur. J. Oper. Res. (2024)
Keyphrases
- mission critical
- service oriented
- electronic business
- service management
- web services
- service providers
- electronic documents
- payment systems
- content management
- computing environments
- ubiquitous computing
- service systems
- service quality
- electronic commerce
- electronic transactions
- service discovery
- bulletin board
- location aware
- mobile commerce
- service composition
- context aware
- cross border
- user centric
- electronic marketplaces
- information society
- web technologies
- agent technology
- information services
- supply chain
- end users