Using Markov Theory to Deliver Informed Decisions in Partially Observable Business Processes Operation.
Sérgio GuerreiroPublished in: Int. J. Oper. Res. Inf. Syst. (2018)
Keyphrases
- business processes
- partially observable
- business process
- web services
- state space
- markov decision processes
- reinforcement learning
- dynamical systems
- decision problems
- partial observability
- inter organizational
- process model
- business process management
- infinite horizon
- partial observations
- markov chain
- decision makers
- workflow management
- workflow management systems
- business decisions
- decision making
- competitive advantage
- business environment
- business process models
- conditional independence
- optimal policy
- business objectives
- workflow systems
- information technology
- multi agent
- business activities
- case study