ICT Portfolio: Mapping Business and ICT Services.
Giovanni PignatelliGianmario MottaGiovanni Umberto GermaniPublished in: E-Government, ICT Professionalism and Competences Service Science (2008)
Keyphrases
- information and communication technologies
- information and communications technologies
- south africa
- information communication technology
- information and communications technology
- knowledge management
- information society
- service delivery
- decision making
- information systems
- global economy
- developing countries
- service providers
- electronic business
- policy makers
- business intelligence
- business models
- web services
- small and medium sized enterprises
- academic community
- business opportunities
- competitive intelligence
- cost efficient
- financial services
- service management
- online services
- service composition
- information services
- service oriented
- primary school
- business environment
- digital resources
- electronic commerce
- cost effective
- mobile services
- web service composition
- web technologies
- st century
- business organizations
- case study
- small and medium enterprises
- data mining