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Empathy Is All You Need: How a Conversational Agent Should Respond to Verbal Abuse.

Hyojin ChinLebogang Wame MolefiMun Yong Yi
Published in: CHI (2020)
Keyphrases
  • conversational agent
  • conversational agents
  • human communication
  • nonverbal communication
  • natural language interfaces
  • user involvement
  • expert systems
  • information systems
  • relational databases