Approximate solution for multi-server queueing systems with Erlangian service times.
Marcos EscobarAmedeo R. OdoniEmily RothPublished in: Comput. Oper. Res. (2002)
Keyphrases
- queueing systems
- service times
- steady state
- queueing model
- queue length
- arrival rate
- queueing networks
- stationary distribution
- single server
- waiting times
- arrival process
- random variables
- independent and identically distributed
- poisson arrivals
- call center
- state dependent
- finite buffer
- asymptotically optimal
- service rates
- single server queue
- fluid model
- processor sharing queue
- markov chain
- large deviations
- parallel machines
- dynamic programming
- information systems