Can a Chatbot Comfort Humans? Studying the Impact of a Supportive Chatbot on Users' Self-Perceived Stress.
Lenin MedeirosTibor BosseCharlotte GerritsenPublished in: IEEE Trans. Hum. Mach. Syst. (2022)
Keyphrases
- user satisfaction
- end users
- user interface
- human users
- collaborative filtering
- information sources
- recommender systems
- online discussion forums
- cognitive effort
- user profiles
- user experience
- information systems
- user generated content
- user centric
- user generated
- internet users
- multiple users
- novice users
- user perceptions