Knowledge Sharing Characteristics of Chatbots: a Knowledge Management Perspective.
Fatemeh NavaziAli Reza MontazemiNorm ArcherPublished in: AMCIS (2024)
Keyphrases
- knowledge sharing
- knowledge management
- competitive advantage
- organizational learning
- knowledge transfer
- tacit knowledge
- case study
- knowledge management systems
- information technology
- sharing knowledge
- social software
- software engineering
- learning community
- information exchange
- information systems
- information sharing
- e government
- knowledge exchange
- customer knowledge
- e learning
- decision making
- incentive mechanism
- inter organizational
- knowledge society
- data mining
- transaction cost economics