Consumer engagement behavior in the value co-creation process of healthcare services: a scoping review.
Chuanhui WuShaohai JiangYusheng ZhouQinjian YuanPublished in: Aslib J. Inf. Manag. (2024)
Keyphrases
- creation process
- service oriented
- web services
- end users
- information goods
- service providers
- ubiquitous computing
- electronic commerce
- health care
- location aware
- information services
- biomedical informatics
- ambient assisted living
- service discovery
- social networks
- online reviews
- home care
- context aware
- mobile phone
- information systems