Limited interval-valued probabilistic linguistic term sets in evaluating airline service quality.
Bo LiYixin ZhangZeshui XuPublished in: J. Oper. Res. Soc. (2021)
Keyphrases
- service quality
- interval valued
- interval valued fuzzy
- call center
- real valued
- customer satisfaction
- fuzzy sets
- group decision making
- service providers
- user satisfaction
- intuitionistic fuzzy
- electronic commerce
- soft set
- representation scheme
- soft set theory
- partially ordered
- information systems
- score function
- intuitionistic fuzzy sets
- probabilistic model
- aggregation operators
- information quality
- bayesian networks
- real time
- neural network
- databases
- fuzzy logic
- object recognition
- pattern recognition
- knowledge base