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Competing scales for measuring perceived quality in the electronic retail industry: A comparison between E-S-Qual and E-TailQ.

Evandro Luiz LopesOtávio Bandeira de Lamônica FreireEliane Herrero Lopes
Published in: Electron. Commer. Res. Appl. (2019)
Keyphrases
  • perceived quality
  • network conditions
  • quality assessment
  • higher quality
  • user satisfaction
  • high quality
  • visual quality
  • video quality
  • real time
  • multiresolution
  • end to end
  • image quality metrics