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Strategic Planning Framework for SME Service Organisations: Competitive, Value Chain and Operational Models & Toolkit.
David Romero
Arturo Molina
Giuditta Pezzotta
Sergio Cavalieri
Published in:
ICE/ITMC (2016)
Keyphrases
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strategic planning
probabilistic model
main contribution
complex systems
modeling framework
bayesian framework
parameter estimation
statistical models
service oriented architecture
decision making
case study
supply chain
computational model
experimental data
service quality
mathematical framework