Changing Information Management in Product-Service System PLM: Customer-Oriented Strategy.
Alexander V. SmirnovNikolay ShilovAndreas OrosziMario SinkoThorsten KrebsPublished in: PLM (2017)
Keyphrases
- lifecycle management
- information management
- data management
- information services
- web content
- information management systems
- document management
- national security
- information resources
- customer service
- product information
- digital information
- call center
- information infrastructure
- customer support
- personal information management
- information sharing
- metadata