Enterprise search and discovery capability: The factors and generative mechanisms for user satisfaction.
Paul Hugh CleverleySimon M. BurnettPublished in: J. Inf. Sci. (2019)
Keyphrases
- user satisfaction
- enterprise search
- structural equation modeling
- perceived usefulness
- web search
- information systems
- technology acceptance
- service quality
- search queries
- user perceptions
- customer satisfaction
- key features
- knowledge discovery
- intelligent search
- information retrieval
- kolmogorov smirnov
- continuance intention
- database
- information quality
- search result
- multimedia