Critical Incident Management: An Empirically Derived Computational Model.
Scott MossPublished in: J. Artif. Soc. Soc. Simul. (1998)
Keyphrases
- computational model
- empirically derived
- incident management
- computational models
- computational framework
- cognitive modeling
- language acquisition
- cognitive architecture
- computational modeling
- visual processing
- service quality
- service providers
- working memory
- bayesian networks
- situation awareness
- causal relationships
- service oriented
- information technology