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Assessing the Maturity of Online Service Delivery by Applying Local Online Service Index (LOSI) Methodology in Selected Indian Cities.

Saumya MehtaGayatri Doctor
Published in: ICIT (2023)
Keyphrases
  • service delivery
  • online services
  • online learning
  • web services
  • case study
  • service management
  • service provision
  • e learning
  • service providers
  • end to end