Challenges of business service monitoring in the internet of services.
Matthias WinklerJorge CardosoGregor ScheithauerPublished in: iiWAS (2008)
Keyphrases
- software as a service
- service providers
- service delivery
- online services
- cloud computing
- cloud services
- service oriented
- electronic business
- service management
- web services
- information services
- business opportunities
- value added services
- service provision
- network services
- internet services
- mobile services
- web technologies
- internet enabled
- business models
- broadband network
- service discovery
- data center
- innovative approaches
- mission critical
- network infrastructure
- customer service
- online marketing
- activity monitoring
- service composition
- service level agreements
- business activities
- public services
- service offerings
- business processes
- internet access
- trading partners
- e government
- tourism industry
- service oriented architecture
- customer support
- electronic commerce
- service quality
- future internet
- service systems
- financial services
- video on demand
- telecommunications industry
- enterprise systems
- business process
- enterprise application integration
- workflow process
- end users
- constantly evolving
- context aware services
- business owners
- streaming services
- session initiation protocol
- intelligence gathering
- multimedia services
- electronic markets
- wireless networks
- executive information systems