mCSQAM: Service Quality Assessment Model in Mobile Cloud Services Environment.
Young-Rok ShinEui-Nam HuhPublished in: Mob. Inf. Syst. (2016)
Keyphrases
- service quality
- service providers
- customer satisfaction
- cloud services
- electronic commerce
- user satisfaction
- cloud computing
- quality of service
- cloud computing environment
- real time
- computing environments
- mobile phone
- competitive advantage
- data model
- mobile devices
- service level agreements
- mobile learning
- low cost
- sensor networks
- wireless sensor networks
- competitive environment
- information systems