]ary - The World Wide Web: It's the Customers.
Michael A. TrickPublished in: INFORMS J. Comput. (1998)
Keyphrases
- customer service
- web pages
- service providers
- customer satisfaction
- database
- limited capacity
- customer requirements
- neural network
- customer preferences
- service systems
- web information
- marketing strategies
- information disclosure
- customer behavior
- inventory level
- call center
- expert systems
- website
- decision making
- real time