Choices and challenges in e-government field force automation projects: insights from case studies.
Hans Jochen SchollShuhua (Monica) LiuRaya FidelKristene UnsworthPublished in: ICEGOV (2007)
Keyphrases
- e government
- case study
- lessons learned
- electronic government
- public sector
- knowledge management
- data mining projects
- government services
- digital government
- technical solutions
- public administration
- developing countries
- real world
- government organizations
- public services
- design choices
- service delivery
- software development
- information sharing
- public organizations
- data mining
- government agencies
- development of information technology
- business process change
- digital archives
- mobile devices
- federal government
- computer science
- website
- metadata
- public institutions