A comparative analysis of machine learning models for quality pillar assessment of SaaS services by multi-class text classification of users' reviews.
Muhammad RazaFarookh Khadeer HussainOmar Khadeer HussainMing ZhaoZia ur RehmanPublished in: Future Gener. Comput. Syst. (2019)
Keyphrases
- multi class
- text classification
- machine learning models
- spam filtering
- feature selection
- multi class classification
- pairwise
- cloud services
- support vector machine
- collaborative filtering
- cost sensitive
- service providers
- multiple classes
- cloud computing
- naive bayes
- machine learning algorithms
- machine learning approaches
- binary classifiers
- machine learning
- error correcting output codes
- multi class boosting
- base classifiers
- text categorization
- knn
- feature space
- image classification
- classification accuracy
- neural network
- multi class classifier