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CRM in Pharmaceutical Sector: Meeting the Challenges of Changing Healthcare Environment.
Ritu Sinha
Chandrashekhar Kaushik
Published in:
BAIP (2010)
Keyphrases
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information systems
dynamic environments
lessons learned
key issues
changing environment
technical challenges
real world
mobile robot
health care
open issues
database
information retrieval
autonomous agents
customer relationship management
electronic health records
biomedical informatics