IoT-Based Information System on Cold-Chain Logistics Service Quality (ICCLSQ) Management in Logistics 4.0.
Yuk-Ming TangKa Yin ChauWei Ting KuoXiao-Xiao LiuPublished in: Inf. Syst. Frontiers (2024)
Keyphrases
- service quality
- information systems
- user satisfaction
- management system
- quality management
- customer satisfaction
- information quality
- supply chain management
- service providers
- intra organizational
- knowledge management
- supply chain
- quality of service
- information technology
- decision support
- electronic commerce
- information management
- project management
- competitive advantage
- health care
- rfid technology
- systems development
- database
- website
- decision making
- real time