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Mining until it hurts: automatic extraction of usability issues from online reviews compared to traditional usability evaluation.
Steffen Hedegaard
Jakob Grue Simonsen
Published in:
NordiCHI (2014)
Keyphrases
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automatic extraction
usability evaluation
online reviews
usability issues
data mining
information sources
sentiment analysis
databases
association rules
active learning
knowledge discovery
text mining
human computer interaction
design issues
opinion mining
usability testing