Consumer Search Behavior in Online Shopping Environments.
Nanda KumarKarl Reiner LangQian PengPublished in: HICSS (2005)
Keyphrases
- online shopping
- search behavior
- search tasks
- consumer behavior
- web search
- search engine
- search strategies
- information seeking
- customer satisfaction
- user behavior
- service quality
- search result
- visual search
- shopping behavior
- query logs
- online shoppers
- query suggestion
- purchase intention
- online consumer
- personal information
- databases
- log data
- search logs
- web search engines
- human behavior
- test collection
- user centric
- search strategy
- user preferences
- search sessions
- user interaction
- data mining techniques
- data management
- online retailers
- query processing
- keywords
- data mining