Untold Stories of ERP Systems Implementation: Role of Ownership and Governance, Scope Management, and Employee Empowerment.
Mohammad Mobashar HossainHillol BalaAkshay BhagwatwarPublished in: ACIS (2011)
Keyphrases
- erp systems
- enterprise resource planning
- information systems
- maturity model
- customer relationship management
- decision support
- information technology
- corporate governance
- artificial intelligence
- change management
- competitive advantage
- knowledge management
- management system
- service delivery
- business processes
- data management
- moral hazard
- knowledge discovery