Knowledge Acquisition for Automation in IT Infrastructure Support.

Sandeep Chougule Trupti Dhat Veena Deshmukh Rahul Kelkar

Published in: MIKE (2014)

Keyphrases

knowledge acquisition
knowledge base
database
expert systems
knowledge management
decision support
machine learning
support environment
workflow management
computing infrastructure
mission critical
knowledge engineers
domain experts
knowledge based systems
end users
natural language
real time