Creating and Evaluating Business Cases for Complex IT Investments: Towards a New Process Theory.

Tim S. McLaren Yao Zhou

Published in: CONF-IRM (2013)

Keyphrases

real world
general theory
theoretical basis
theoretical framework
electronic commerce
business goals
return on investment
business applications
complex data
complex systems
software development
information technology
case study
web services
decision making
information systems
information retrieval