For the Good of the Public - What Can We Do for You? Effective Partnering between Local Government and Business for Service Delivery.
Katja AndresenPublished in: EGOV (2003)
Keyphrases
- service delivery
- e government
- public services
- service provision
- end to end
- public administration
- service management
- change management
- life cycle
- government agencies
- public sector
- online services
- web services
- decision making
- information systems
- government services
- real world
- public organizations
- business process
- information technology
- learning algorithm
- data mining