Working with robotic process automation: User experience after 18 months of adoption.
Lucia Vilela Leite FilgueirasPedro Luiz Pizzigatti CorrêaSolange Nice Alves-SouzaSigmar Monroe TeodoroMariana Savarezze Pereira da SilvaRosa Virginia Encinas QuilleVanessa Rafaela de Souza DemunerPublished in: Frontiers Comput. Sci. (2022)
Keyphrases
- user experience
- process automation
- user behavior
- user studies
- end users
- software evolution
- user interaction
- user interface
- mobile applications
- user engagement
- mobile robot
- information technology
- emerging technologies
- information systems
- m learning
- mobile services
- workflow management systems
- e government
- interface design
- service oriented architecture
- perceived usefulness
- lecture videos
- data model
- web pages