The Antecedents of Satisfaction and Revisit Intention for Full-Service Restaurants: An Empirical Study of the Food and Beverage Industry in Jakarta.
Adilla AnggraeniLucina Iswi Hapsari SulistyoNatalia AffandyPublished in: Int. J. Asian Bus. Inf. Manag. (2020)
Keyphrases
- service quality
- customer satisfaction
- technology acceptance
- service providers
- user satisfaction
- electronic commerce
- continuance intention
- subjective norm
- call center
- information systems
- web services
- management system
- recommender systems
- social networks
- service discovery
- quality of service
- end users
- world wide
- competitive market
- intention recognition
- case study
- neural network
- software intensive systems