The adoption of business process reengineering in SMEs: a diffusion of innovation approach.
K. L. YungW. Q. ChanPublished in: Int. J. Manuf. Technol. Manag. (2001)
Keyphrases
- business process reengineering
- technological innovation
- innovation diffusion
- small and medium sized enterprises
- information technology
- electronic markets
- knowledge management
- business processes
- workflow technology
- puts forward
- conceptual modeling
- key factors
- change management
- e government
- electronic commerce
- business process
- information and communication technologies
- process oriented
- case study
- information systems
- artificial intelligence
- technological innovations
- conceptual framework
- databases
- small and medium enterprises