ERP as an organizational innovation: key users and cross-boundary knowledge management.
Jan-Bert MaasPaul C. van FenemaJoseph SoetersPublished in: J. Knowl. Manag. (2016)
Keyphrases
- knowledge management
- case study
- end users
- information systems
- user interface
- social media
- information overload
- daily life
- information sources
- user generated content
- information seeking
- knowledge engineering
- user satisfaction
- user interaction
- mobile services
- decision making
- social networking sites
- multiple users
- web based learning
- user profiles
- collaborative filtering
- information technology