(G/GI/N(+GI)) queues with service interruptions in the Halfin-Whitt regime.
Hongyuan LuGuodong PangYuhang ZhouPublished in: Math. Methods Oper. Res. (2016)
Keyphrases
- heavy traffic
- diffusion approximations
- heavy traffic limit
- queue length
- queueing networks
- service rates
- steady state
- arrival process
- single server
- asymptotically optimal
- service times
- long run
- traffic intensity
- queueing model
- brownian motion
- arrival rate
- queueing systems
- customer classes
- call center
- service systems
- offered load
- fluid model
- stationary distribution
- state dependent
- special case
- differential equations
- markov chain