Predicting User Interaction in Enterprise Social Systems Using Process Mining.
Christoph DrodtMike ReutherPublished in: AMCIS (2019)
Keyphrases
- user interaction
- process mining
- social systems
- process model
- social interaction
- event logs
- business process
- social networks
- user behavior
- business processes
- social media
- user feedback
- clinical pathway
- formal concept analysis
- collective intelligence
- user input
- agent based models
- user interface
- agent based simulation
- fuzzy logic
- case study