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1 ERP Customisation, User Satisfaction and Operational Performance of Organisations: Investigating the Links.
Probir Banerjee
Noor Akma Mohd Salleh
Ahmad Murad Mohamed Rohani
Published in:
AMCIS (2011)
Keyphrases
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user satisfaction
information systems
structural equation modeling
perceived quality
enterprise resource planning
knowledge management
service quality
customer satisfaction
information quality
search experience
case study
social networks
technology acceptance
quality attributes
kolmogorov smirnov