Examining pre-adoption interest in online innovations: an exploratory study of e-service personalization in the public sector.
Charles C. HinnantJohn O'LooneyPublished in: IEEE Trans. Engineering Management (2003)
Keyphrases
- public sector
- e government
- electronic government
- service delivery
- public services
- environmental factors
- current practices
- government services
- public administration
- digital government
- information sharing
- information and communication technologies
- social capital
- online learning
- inter organizational
- information systems
- technological innovations
- government agencies
- service oriented
- user profiles
- private sector
- real time
- information technology
- machine learning
- real world
- public participation