Chatbot for Support Service: An Artificial Intelligence Enabled Indigenous Artefact.

Maarif Sohail Zehra Mohsin Sehar Khaliq Nicole O'Brien

Published in: AMCIS (2021)

Keyphrases

artificial intelligence
mobile phone
end users
service management
neural network
machine learning
expert systems
software engineering
web services
management system
decision support
service providers
service oriented
engineering design
mobile services
ubiquitous computing environments