Aggregating Customer Review Attributes for Online Reputation Generation.

Abdessamad Benlahbib El Habib Nfaoui

Published in: IEEE Access (2020)

Keyphrases

online learning
reputation management
real time
online reviews
reputation models
electronic commerce
product reviews
generation process
attribute values
social media
customer satisfaction
customer service
marketing strategies
customer behavior
online environment
opinion mining
customer knowledge