Towards Assessing Information Quality in Knowledge Management in the Enterprise 2.0.
Sven AhlheidTherese FribergGernot GräfeAlexander KrebsJan-Philipp MüllerDirk SchusterPublished in: ICIQ (2009)
Keyphrases
- knowledge management
- information quality
- information systems
- service quality
- knowledge transfer
- knowledge sharing
- success factors
- user satisfaction
- case study
- knowledge engineering
- information technology
- perceived usefulness
- software engineering
- competitive advantage
- web based learning
- explicit knowledge
- e learning
- knowledge resources
- customer satisfaction
- knowledge management systems
- knowledge workers
- factors affecting
- service providers
- decision making
- e government
- databases
- real time