Opinion Mining Framework For News Reviews To Build Good Customer Loyalty.

Fainan Nagy El Sisi Abd El-Fatah Hegazy Hatem Abdel Kader

Published in: ICCTA (2015)

Keyphrases

opinion mining
customer reviews
online product reviews
sentiment analysis
product reviews
product features
databases
artificial intelligence
data mining
email
conceptual framework
sentiment classification
customer satisfaction
online reviews