Exploring e-democracy and online service delivery for Australian governments: a background to Australian e-government usage.
Scott DaveyPublished in: OZCHI (2005)
Keyphrases
- e government
- service delivery
- state government
- online services
- electronic government
- public sector
- government services
- service management
- service provision
- developing countries
- online learning
- digital government
- public services
- government agencies
- government organizations
- knowledge management
- public policy
- public administration
- digital divide
- government information
- databases
- information sharing
- life cycle
- mobile phone
- governmental organizations
- public organizations
- decision making