Motivation and Empowerment in Process Improvement.
Marion LepmetsEric RasPublished in: EuroSPI (2011)
Keyphrases
- process improvement
- software process
- business process
- root cause
- knowledge management
- cost estimation
- business processes
- software process improvement
- process model
- software engineering
- e government
- product development
- capability maturity model
- information systems
- business process management
- quality assurance
- software development
- web services