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A blockchain-based evaluation approach for customer delivery satisfaction in sustainable urban logistics.
Zonggui Tian
Ray Y. Zhong
Ali Vatankhah Barenji
Y. T. Wang
Zhi Li
Yiming Rong
Published in:
Int. J. Prod. Res. (2021)
Keyphrases
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customer satisfaction
electronic commerce
neural network
case study
evaluation methods
distribution networks
purchase behavior