The Influence of Culture in Product Form Preference as Momentary Experience in Online Shopping.
Yong Jun ParkChajoong KimJames SelfPublished in: AHFE (1) (2019)
Keyphrases
- online shopping
- product form
- satisfaction degree
- steady state
- individual differences
- queueing networks
- internet usage
- customer satisfaction
- stationary distribution
- purchase intention
- service quality
- shopping behavior
- queuing network
- markov chain
- consumer behavior
- personal information
- state dependent
- capacity constraints
- multiple criteria
- online consumer
- user preferences
- transition probabilities
- random walk
- real time